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Lauria Hyundai was ranked the #1 Hyundai dealership in Canada for Overall Customer Satisfaction again in 2015 and we have never ranked lower than 4th in our history!
At Lauria Hyundai, we understand that purchasing a new or used vehicle is one of life’s major decisions. Lauria Hyundai is a dealership that you can trust but how would you know? Don’t take our word for it. You may not know us at all.
Trust in your friends, family, neighbors, co-workers, etc.
Here’s what they have to say about our Peterborough and Clarington area Hyundai dealership.
“…he was very informative and honest…”
Derek Etcher is the best! He was very informative and honest. His friendly manner made me feel very comfortable and relaxed. Derek was never in a hurry and very understanding. I had to cancel a couple of appointments before we were able to finally meet up and he was so accommodating. I live in Scarborough but Derek came highly recommended and I am so happy I made the trip to Port Hope. I am very happy and satisfied with my Marine Blue Hyundai, I love it and so do all my friends. I will definitely recommend Derek and Lauria Hyundai.
Kathleen Morris, Scarborough
“…I would definitely recommend your company…”
Our sales rep, Philip McLelland of Lauria Hyundai in Port Hope, Ontario, was professional, pleasant and thorough in his assistance. Although I fully intended to purchase a vehicle I felt no pressure whatsoever to make a hasty decision, and I eventually purchased a different vehicle than I had originally planned to look at. I purchased a demo model, and he even went above and beyond to have a door panel replaced due to damage I had not yet noticed. I am a past Hyundai owner, and several family members also currently own Hyundai vehicles. I would definitely recommend your company to others.
Dawn Louise Sirtonski, Grafton
“…Sales experience was the best I ever had, bar none.”
Robert Clarke, Port Hope
“…two thumbs up for sure!”
Blair was fantastic as always. I called with my concerns, and was reassured there was a car available the same day to loan to me while mine was repaired. He advised me within an hour of dropping my car off what the problem was and informed me of when it was to be completed. Two thumbs up for sure!
Courtney Elizabeth Bruce, Bowmanville
“…the entire staff go above and beyond…”
Always professional and courteous. I feel the entire staff go above and beyond to ensure customer satisfaction, so much so that I encouraged my daughter to buy her vehicle from Derek Etcher at Lauria Hyundai.
Julie Missen, Cobourg
“…nothing but good things to say…”
I purchased from Hyundai in Port Hope in January 2018 and have had an amazing service experience with Ron Fisher, my salesman. My friend who referred me has had nothing but good things to say about his experience as well.
Cindy Mason, Port Hope
“…they are always on top of things…”
Blair, Shirley, and Lori are the dream team! They are always on top of things and they ensure nothing is missed. It is such a great experience, they make me feel like family when I walk in.
Aimee Tedford, Port Hope
“…he made buy a new vehicle not only easy but also an enjoyable process…”
We couldn’t have asked for anyone better than Derek Etcher throughout the entire sales process. Start to finish he was calm, attentive, helpful, and very knowledgeable about the product. He made buying a new vehicle not only an easy but also an enjoyable process. Cheers Derek!
Kaitlin Brown, Cobourg
“…I would buy or lease from here again…”
The salesperson, Paul Smith, was excellent. He listened to my concerns and worked around my schedule, just a great job by Paul. I would buy or lease from here again because of my experience with him.
Robert Reynolds, Port Hope
“…got me into my dream Tucson…”
Ron was great, he went the extra mile for my needs. He got me into my dream Tucson in my budget which I didn’t think would be possible. He was very helpful and friendly and I would enjoy working with him again.
Andrea Smith, Cobourg
“Wonderful service as always with the Lauria Group!”
Amanda Lyon, Cobourg
“…they made it super easy…”
Management and service was impeccable. They made it super easy to buy a car that was just right for me. Would definitely recommend to anyone.
Natalie Cook, Cobourg
“…you have really outdone yourselves…”
I have been receiving such great service from Lauria that I almost forget just how good it really is. This time however, you have really outdone even yourselves. To you, Shirley, Lori, all the service staff and especially the mechanics, my most grateful thanks!
John O’Hara, Cobourg
“…listened to every concern and he came through…”
I had some very specific needs as far as getting a car in a hurry and Ron was fantastic. Listened to every concern and he came through better than I could have expected. There is clearly great teamwork at Lauria Hyundai.
Constance Pasnick, Oshawa
“All the staff were very helpful, professional and friendly. Great service!”
Cheryl Dunn, Port Hope
“…my kids even felt comfortable…”
The staff was amazing! The moment I walked into the dealership the staff welcomed me with a hello. My kids even felt comfortable. I would definitely recommend this dealership to everyone. We loved Gabe!!
Rhonda Stacey, Courtice
“…Yvonne is not a salesperson but this is the 3rd car we have bought from her…”
I went to the dealership to buy a $10 battery for my husband’s Santa Fe Key Fob. I said “hi” to Yvonne Wannamaker and the next thing I knew I had traded in my Tucson for a brand new Elantra. My husband was shocked that his key came home with a new car attached to it – we are still laughing about that! Yvonne is not a salesperson but this is the 3rd car we have bought from her…she is just great!
Mary Badali, Port Hope
“…this is the 2nd new vehicle we have purchased through Paul Smith…”
Knowledgeable and friendly salesperson. This is the 2nd new vehicle we have purchased through Paul Smith. There will be a third in the future!
Robert Gibson, Whitby
“…very friendly and has great knowledge…”
Derek is a great sales person. He is very friendly and has great knowledge of the product.
Joseph Panepinto, Campbellford
“…always smiling and offering help all the time…”
Dion was amazing. He was always smiling and offering help all the time. Gabe was also very friendly from the moment we entered the dealership. Made us feel at home and happy with our purchase.
Monica Kalra, Cobourg
“…it’s wonderful to have such a knowledgeable and caring consultant…”
I have dealt with the sames sales consultant, Michael St. Amand, for several vehicle purchases over the years and my Wife and I are very appreciative of the continued excellent service we receive from him. It’s wonderful to have such a knowledgeable and caring consultant with a very friendly manner who goes out of his way ro look after your needs rather than a pushy salesperson who is just trying to sell you a vehicle.
Claude White, Port Hope
Always fantastic there from the sales reps to the service department. I’m on my 2nd vehicle from Lauria and I drive over 50kms to get to the dealership when there is a Hyundai dealer just 4kms away from me so that will tell you!
Sheldon Sheppard, Whitby
“…Paul was informative and attentive…”
Everyone at Lauria was a pleasure to deal with. Paul, our sales professional, was informative and attentive. Will highly recommend the dealership to others interested in purchasing a Hyundai.
Stephen Gough, Courtice
“…The service advisor was excellent in explaining my car service and keeping me informed of any additional services required…”
Carol McGhee, Cobourg
“…Great to deal with…”
We have been very pleased with your sales manager and Shirley at the service desk. Both of these people are exceptional. Great to deal with.
Eric McCracken, Peterborough
“…very pleased with our purchase experience…”
Derek was very knowledgeable, answered all my questions, very polite with my Wife and I. He was very concerned with our choice of a Santa Fe Premium and found us the colour we wanted. Very pleased with our purchase experience.
Stewart Turney, Peterborough
“…I would recommend Derek to anyone looking for a car…”
Normally I’m guarded when it comes to car dealerships and salespeople in general. Derek Etcher was a great guy to deal with making Hyundai the easy choice over Honda. He worked hard to ensure we were happy and got the deal done selling two cars in one day. All your staff were very pleasant and friendly. I would recommend Derek to anyone looking for a car. Thanks again!
David Shaw, Cobourg
“Paul Smith sold me my previous Santa Fe and did an excellent job again at meeting my needs.”
Jeannie Berrigan, Port Hope
“…It feels like a big family…”
Everyone I encountered at Lauria Hyundai was fantastic and accommodating. It feels like a big family out there and they’re quick to make you feel a part of it. Great buying experience.
Lindsay Jackson, Pontypool
“…We left with a new, very clean car, tank full of gas, and a friendly feeling…”
A very good experience. We were met on time by the sales manager who showed us around the lot pointing out different models and colours. We went for a test drive and by that time we had decided on the colour. The finance manager pointed out all our options including the idea of leasing. We decided to go with purchasing the SUV and he introduced us to a new kind of insurance that will cover minor dents and problems that will be worthwhile in keeping up the appearance of the vehicle. A week later we arrived and right on time the car was waiting to change the license plates. We were given a really good overview of all the features of the car. We left with a new, very clean car, full tank of gas, and a friendly feeling. We do own another Hyundai and therefore deal at the Peterborough dealership, but after this experience we are tempted to make the drive to Port Hope.
Donald Dunn, Peterborough
“…We will continue to recommend Derek and this dealership…”
This is a very professional dealership. Our salesman, Derek Etcher, was very helpful, knowledgeable, and a pleasure to deal with. We will continue to recommend Derek and this dealership to Family and Friends.
Gary and Linda Loughlean, Bowmanville
“Great car buying experience!”
Sandra Paterson Towle, Cavan
“…made buying my first car a great experience…”
Derek and everyone was wonderful to deal with and would highly recommend this dealership and Derek to everyone. Made buying my first car, at 55, on my own, a great experience!
Penny Trumper, Port Hope
“…I highly recommend Lauria’s to anyone looking for their next vehicle…”
Les was very helpful, knowledgeable, and friendly. I highly recommend Lauria’s to anyone looking for their next vehicle. Car was detailed and ready to go at pick up time arranged. Thank you for making my new car purchase exciting and stress free!
Christine Curson, Port Hope
“…We highly recommend these gentlemen…”
Our experience with Ron and Marco was the most pisitive experience of any dealership we have dealt with. We highly recommend these gentlemen (and already have). We love our Hyundai!!
Ceilia Ayotte, Peterborough
“Ron and the team were awesome! Love my new car!”
Jennifer Hendry, Cobourg
“…exceptionally pleased with the service…”
I was exceptionally pleased with the service. Not only did they fix my vehicle cheaper than other places I got a quote from, they also gave me a loaner vehicle.
Deborah Gough, Port Hope
“I am truly satisfied with the service staff at Lauria Hyundai. They make the customer feel like part of the family.”
Otto Renz, Port Hope
“…very friendly and efficient…”
Service staff are very friendly and efficient. No wait time, and done in the time frame they advised it would be.
Murray and Sandra Thompson, Bailieboro
“…Paul Smith was wonderful to deal with…”
Paul Smith was wonderful to deal with. He went above and beyond to make sure everything with my experience went smoothly. Terrific service!!
Stephanie Wereszczynski, Newcastle
“Always get good, courteous, professional service that I can trust!”
Graham Mitchell, Cobourg
“…would go back in a heartbeat…”
Nothing but a great experience. Gabe was so friendly, informative, & professional and a pleasure to deal with. I also drove over an hour to go see him, and would go back for another car in a heartbeat. Thank you Lauria Hyundai!
Gino Menna, Scarborough
“…they are the kind of people that demonstrate true customer service…”
Paul Smith and Yvonne Wannamaker were fabulous every step of the way. Diligent, trustworthy, caring about us as customers. Not only did we buy the Tucson, but they are the kind of people that demonstrate true customer service – so we bought a 2nd car – all because of these 2 amazing employees!!
Darryl Godfrey, Cobourg
“These are truly great people who work at Lauria and care about customers!”
Barry Taylor, Port Hope
“…I would recommend Paul and Lauria Hyundai to anyone…”
Paul Smith was a great sales consultant. He made my first ever new vehicle purchase a comfortable experience. He explained everything to me and made the whole experience very positive. I never felt pressured as I had at other Hyundai dealerships before coming to Lauria. I would recommend Paul and Lauria Hyundai to anyone I know who is in the market for a new vehicle!
Sarah Farrow, Oshawa
“…Lauria staff paid attention to every detail…”
The service folks found a screw embedded in the rear, passenger-side-tire. The damage was too close to the sidewall to be repaired, so the tire had to be replaced. The experience reminded me that even though the service appointment was minor, Lauria staff pay attention to every detail. Had the tech not found the screw, our 100-km drive the next day to Toronto likely wouldn’t have had a happy ending. Bud Lauria runs a terrific dealership.
William Sellar, Port Hope
“…Derek Etcher made it a good experience…”
Lauria Hyundai in Port Hope, Ontario, in particular Derek Etcher (salesperson), made it a good experience in our purchase fo the car. Will return for next car and will recommend this establishment.
Alexander Coghill, Port Hope
“Paul was very pleasant and took a no-pressure and welcoming approach to helping us find our new vehicle!”
Lindsay Kobzick, Oshawa
“Lauria has been there to help me for 6 years when needed and I have developed a great friendship with sales and service.”
Geroge Skinner, Baltimore
“…extremely helpful and knowledgeable…”
I find the staff extremely helpful and knowledgeable. The drop off and pick up service to take me home while repairs are conducted is very valuable to me.
Nicole Burley, Port Hope
“Very friendly and nice!”
Edwin Crompton, Cobourg
“…I will recommend Derek to anyone looking…”
Derek was the easiest person to deal with. He was extremely knowledgeable and completely transparent throughout the deal. I will recommend him to anyone looking at Hyundai.
Brent Dickson, Cambridge
I have serviced my vehicle at Lauria Hyundai since I purchased my vehicle at the dealership. I have never had any issues and everything is done professionally and efficiently! I admit my dashboard and windows were very dirty when I dropped my car off for my oil change and I got my car back looking spotless!! Very happy and would certainly recommend the dealership to others.
Allan Ray, Peterborough
“It was wonderful and they made buying a car easy!”
Quincy Romano, Bowmanville
“…exceeded my expectations…”
Not only did they match my lowest price as advertised, they beat it and exceeded my expectations from the moment I walked in until the minute I left the dealership parking lot with my new vehicle.
Michael Kulchycki, Etobicoke
“…he listened to my needs and set me up with the appropriate vehicle…”
Paul was amazing. He listened to my needs and set me up with the appropriate vehicle. He walked me through everything step by step and eased my anxiety I had on such a large and expensive purchase. I would recommend him to anyone.
Mary Robinson, Trenton
“Always very friendly. I recommend their service to folks. Love the “drive up” service.”
Jennifer Agnew-Pople, Port Hope
“…made the process easy…”
Paul was really wonderful to work with. He made the process of buying a car easy to understand. Thanks Paul!
Danna Morrison, Toronto
“…very quick to answer questions I had…”
Great experience and absolutely wonderful staff. They helped me find the right car and the right financing. Very quick to answer any questions I had. They went above and beyond to help me purchasing my first car.
Samantha Boucher, Oshawa
“…we love all the great features…”
We appreciated the fact that they were willing to work around our schedule. So far we love our new vehicle. This is our first Hyundai and we love all the great features.
Tracy Stone, Newtonville
“…he went out of his way to help me make a decision….”
I was really impressed by my salesperson Paul Smith, he went out of his way to help me make a decision and get the best possible price on my vehicle. I would recommend Paul and Lauria Hyundai to anyone I know. Paul was definitely a big factor in my decision to deal with Lauria instead of my local dealer. He spent quite a bit of time answering my questions on his day off. He also did not speak negatively about any other dealers or vehicles I was considering, and I did not feel pressured at anytime, just that he wanted to help which is rare. Thanks also to Gabe and Yvonne who were also very professional and easy to deal with. I’m sure this won’t be the last time I deal with Lauria.
Murray Taylor, Peterborough
“…were very impressed with the customer service we received…”
Both my husband and I were very impressed with the customer service we received at Lauria Hyundai. From Janis Devine who helped us get the car, to Marco Zand who prepared our financial papers and warranty, it was a very pleasant experience! Thank you!
Andrea and Fraser Copeland, Port Hope
“…Ron was an excellent salesperson…”
Ron was an excellent salesperson. All my needs were met and the experience of buying my first new car was overall enjoyable.
Devon Lipa, Port Hope
“…The salesman, Mike St.Amand, was great to work with….”
Right from the moment I logged into your site through to delivery it was a great experience. The staff were very friendly and not pushy. The salesman, Mike St.Amand was great to work with and I would refer friends to him and your dealership. Great Job Lauria Hyundai!
Karl Lech, Lakefield
“…I tell everyone I know how great the experience is…”
Everyone there is great, even in the garage. Friendly and professional. I tell everyone I know about Lauria Hyundai and how great the experience is from the front to the back.
Laurie Pearce, Peterborough
“…I feel quite comfortable consulting him on any issue…”
Our sales rep Paul Smith was very personable and responsive to our needs and questions. I feel quite comfortable consulting him on any issue regarding our vehicle or service.
Eloise MacInnes, Port Hope
“…no high pressure sales tactics, which I would not appreciate…”
My salesperson, Mike St. Amand, was very professional and easy going. No high pressure sales tactics which I would not appreciate. I will definitely recommend Lauria Hyundai and Mike. Great experience!!
George Froggett, Cavan
“…I have had dealings with other dealerships, but yours is number one on the charts…”
Your salespeople are very special. I have had dealings with other dealerships, but yours is number one on the charts. I was very impressed with all your salespeople. I dealt with Janis Devine, but everyone on staff came by to meet with me as if I was someone special. That is something I will never forget. All that work for Lauria Hyundai are also very special to me. That is what I will tell all who I talk to. Thank you for having a great working team.
Judy Geldart, Cobourg
“…my representative, Lake Amyotte, was very nice and professional with me…”
I live in Ajax, Ontario, and usually would deal with my hometown Hyundai dealership. This time I wanted to try a different Hyundai dealership and because when browsing the website Lauria had the most vehicles available on the lot for sales. I used your email chat and within 20 minutes someone phoned me and the next day or two I had an appointment with Lauria Hyundai. My representative, Lake Amyotte, was very nice and professional with me. I also felt that not just Lake, but the rest of the employees of Lauria were like my friends by the time Lake sold me and my husband my 2017 Tucson. I love the vehicle, and I am very comfortable. I have had a couple of questions in regards to my Tucson and Lake has been there for me and answered my questions quickly and thoroughly. Thank you again to Lake, Marco (was very kind, well prepared, and understood my needs) and to the rest of the people/staff of Lauria Hyundai. Thank you.
Deborah Muldoon, Ajax
“Paul was great! Vehicle came quick and we were very happy!”
Kristen Cecchetto, Garden Hill
“…the whole staff are very customer oriented…”
Our dealer has a great reputation in the Port Hope/Cobourg area which is why I bought the new Santa Fe there. I have only had one experience with the service department and it was fine too. I feel that the whole staff is very customer oriented.
Jeremy Barrett, Cobourg
“Very friendly people at Lauria’s and very clean dealership.”
Steven Deklerck, Cobourg
“…we didn’t waste time during negotiations…”
The representative at Lauria, with whom I worked, was very eager to make a deal. We didn’t waste time during negotiations. He was open, honest, and direct. I came out feeling good about my purchase.
Richard Scrannage, Courtice
“…very impressed with how smooth the transaction went…”
Ron was great. I was very impressed with how smooth the transaction went and was overjoyed with the experience I received. Keep up the great work!
Kaitland Osmond, Oshawa
“The staff was great at Lauria Hyundai. Keep up the Great Job!!”
David Ricketts, Port Hope
“…warmly greeted at the service desk and given individual attention…”
Always warmly greeted at the service desk and given individual attention (without interruptions). The work provided always guaranteed. I never have been inconvenienced when my car is being serviced due to availability of shuttle drivers. The facility is very clean and bright.
Michele Heenan, Port Hope
“…treated promptly and told everything that needed to be done…”
We have always been treated promptly and told everything that needed to be done. Our salesperson Derek Etcher has been the best of help to us. Overall very satisfied with everything.
Barbara Lebitka, Newscastle
“…Very pleasant and easy to deal with…”
Our salesperson was awesome and very knowledgeable about the vehicle. Very pleasant and easy to work with. Thanks Lake Amyotte, you’re awesome!”
Marianne Rioux, Bowmanville
“Derek Etcher is a wonderful human being. Pleasure to deal with him!”
Ian Ponte, Whitby
“The staff made me very comfortable during the process. Thanks to all”
Wayne Dorsey, Port Hope
“…the warm welcome by all staff was a truly great experience…”
I had never thought of ever leasing a car until we entered the Hyundai dealership in Port Hope one Saturday morning. The warm welcome by all staff was truly a great experience. They took me under their wings and had taken away all the stress of having to make so many decisions. Thanks to everyone, especially Mike and Marco!
“…Lauria Hyundai really knows hot o treat a customer right…
What a positive & pleasurable experience we had purchasing our first new vehicle. Lauria Hyundai really knows how to treat a customer right and excels in customer service. Derek Etcher was fantastic. He took the time to explain different options and was very knowledgeable. Thanks for the great service and when it comes time that we need another vehicle or if any family or friends are in the market we definitely know where we will be going.
Christopher Loughlean, Bowmanville
“..Ron and Marco were a pleasure to deal with…”
Everyone we encountered was friendly and informative. Ron and Marco were a pleasure to deal with and everything went smoothly.
Janis Cook, Cobourg
“Derek was professional yet approachable. All of the staff made this a flawless transaction.”
Mikaela Charlebois, Bowmanville
“…Even being in a city like Ottawa nothing compares to the service that Lauria provides…”
Derek Etcher went above and beyond to facilitate this transaction. It was not the easiest as I am located here in Ottawa. Even being in a city like Ottawa nothing compares to the service that Lauria provides. Well worth the 3 hour trip to pick up the vehicle. Great price, great service, and a friendly atmosphere. What more could you ask for?
Jonathan Hull, Ottawa
“…I will be back to Lauria for my car service needs…”
I have always had a great experience with the sales staff (Janis Devine) and with the service department. The service department obtained the tires that I wanted at a good price and when I wanted to add some work on the car (I thought an oil change was due) the service advisor said it was not necessary and that I could continue for several weeks longer. Her advice reflects the other service advisor that I had received in the past – if it is not necessary it should not be done (saving me money) and if the work is minimal I have not been charged for that work (makes me trust your service people!). If you sold gas I’d only get my gas at Lauria. I will be back to Lauria for my car service needs and when I need a new car I will be back as well. I have and will continue to recommend Lauria Hyundai for purchases and service.
Richard Kulis, Toronto
“Derek and Marco and the whole team worked their magic to get us the vehicle and financing we were looking for!
Richard Scott, Port Hope
“…Gabe was great to deal with…”
Our purchase was quick and painless. We dealt with Gabe 10 years ago, bought a Buick from him and were very impressed at the speeedy process. We told him what we wanted our payment to be and when we returned from our test drive he had a price for us that we liked and we bought right away. We have dealt with other dealerships in the past and did check out a another Buick this time around, but after 2 hours waiting around we left. It was a waste of our time. Gabe was great to deal with and when we trade again in the future we will certainly return to Lauria to deal with him again. He is a credit to your dealership.
Raymond McFadden, Peterborough
“…really pleased with my salesman Derek Etcher…”
Again, I was really pleased with the service from my salesman Derek Etcher. A real pleasure to do business with him because he is on top of his game.
Andre Benoit, Port Hope
“…As long as Paul is selling cars at Lauria, I will keep coming back…”
My sales person and financial agent bent over backwards to help me get into a car that suited my needs much better than the one I was driving. As a result, I feel safer on the road in the upcoming winter months. The follow up was also impressive. A call a few days later to see how I was liking my new car and assurance that I had support whenever needed. This experience was an improvement of leaps and bounds over my last car purchase. As long as Paul is selling cars at Lauria, I will keep coming back. Thank You!
Gail Edgar-Parkes, Port Hope
“…He listened to my requests and got the vehicle I asked for…”
I’m very pleased with the excellent effort of Derek Etcher. He listened to my requests and got the vehicle I asked for. Derek is very knowledgeable. Will see him again when trading vehicles.
Olive Deline, Cobourg
“…I Love my new ride…”
Thanks to Derek and his enthusiasm. Thanks for the opportunity to win the 50″ Smart TV! I love my new ride.
Valerie Lynn Kofler, Cobourg
“Krista is wonderful, as well as her resource Gabe!”
Robin Ferguson, Bailieboro
“Took time to answer all our questions with good after sales follow-up phone calls.”
John Gurney, Brighton
“Such an amazing team Lauria Hyundai has!”
Yvonne, Port Hope
“Janis was great. I really appreciated her help and honesty.”
Shannon Draper, Cobourg
“Quicker than promised, following the under promise and over deliver customer code!”
Kari Quin, Courtice
“…easy to talk to and beyond friendly…”
The process from start to finish was great. Gabe (again) and Yvonne are both easy to talk to and beyond friendly. Would definitely deal with them both again.
Susan Rogers, Bewdley
“…did not feel pressured…”
I did not feel pressured by the salesmen, he just informed me of all the features of the vehicle, but was attentive to my specific requirements (comfort, AWD, colour, etc.).
Eileen Parry, Newcastle
Bernard Paziuk, Cobourg
“…she is pleasant, courteous, and responsive to inquiry…”
I like the service at Lauria, the car shuttle service to work and pick up service. I like Annette, the person who answers the phone – she is pleasant, courteous, and responsive to inquiry. I like the service counter people, they are friendly, welcoming, and efficient. When I decline service the move on and avoid pressuring me. I will return to Lauria for my next vehicle purchase. The location is convenient, customer parking is excellent, I like my salesperson and the store is clean, warm, well lit, and inviting.
Julie Beebe, Port Hope
“Derek and Gabe were amazing.”
James Parson, Port Hope
“Very pleasant people to speak with. Great customer service.”
Penny Behan, Port Hope
“…What else can I say other than 100% satisfaction…”
Derek Etcher, my salesman, did a superb job to execute the deal for me to purchase my 2017 Santa Fe. What else can I state other than 100% satisfaction and giving him a 5-Star rating? I wish to pass on the same to Frank, Bud, and the entire management staff. I also give them a 5-Star rating. Whenever I have visited Lauria Hyundai, I’ve always been greeted with very friendly smiles and positive attitude from everybody. You should be rated #1 in Canada every year! I’m positive that all of your customers are given the same respect, courtesy, and professional service.
Ronald Gilbert, Odessa
“Mike was very helpful and easy to get along with!”
Rachel Rainbird, Garden Hill
“Thanks everyone for being so helpful and pleasant”
Ann Striker, Frankford
“…he was EXTREMELY helpful and easy to speak with…”
Making the deal with Derek Etcher was nothing but awesome. He was EXTREMELY helpful and easy to speak with. He made purchasing my new vehicle nothing but easy and a great experience. Thanks for everything.
Lindsay Roy, Port Hope
“Everyone was very friendly and helpful, and I really liked your coffee!”
Mike Davies, Cobourg
“…excellent service, above and beyond expected…”
Our sales rep, Paul Smith, gave excellent service, above and beyond expected. He returned phone calls quickly and was always pleasant and cheerful. He was very helpful in answering questions and explaining. He was not pushy, he was calm and relaxed which made us fell very reassured. I would definitely recommend him to anyone looking for a vehicle.
Anne-Ly Krabi, Bowmanville
“…very welcoming from our first visit…”
The sales rep, Ron Fisher, was very welcoming from our first visit to Lauria Hyundai to the time we picked up our new Santa Fe, at which time his friendly “training” session on the phenomenal features of the auto assured us we had bought a great car and now have a terrific friend at Lauria!
John Coady, Cobourg
“…We felt confident and comfortable that we were making the right choice…”
We would really like to thank Derek for his professionalism and honesty in helping us through the process of purchasing our new Hyundai. We felt confident and comfortable that we were making the right choice. Thanks again for everything and we look forward to enjoying our new vehicle.
Kevin Haley, Courtice
“…Derek greeted me with a smile and was very friendly and understanding…”
When we first started looking at new cars, I was intimidated. Not knowing much about cars and my husband not with me, I didn’t have the best experiences at other dealerships. When I went to Lauria Hyundai, Derek greeted me with a smile and was very friendly and understanding. He took his time to explain everything and went above and beyond any other sales person ever has. From our first meeting to picking up our new car, it was a great experience. I really don’t think I could say enough about how wonderful Derek is.
Ashley Clarke, Bowmanville
“…I always feel welcome at Lauria Hyundai…”
I’ve always had great experiences with Mike St.Amand. He follows up and responds quickly. Krista was also very helpful when I came to pick up the car. I always feel welcome at Lauria Hyundai. I don’t mind coming back even if I have to drive from Toronto. How I wish this location was closer so I could take my car for service as well.
Adele Rex, North York
“…My only concern is that I love my car so much I am not ready to trade it in for another…”
Service is always on time and done in the time frame given!! Very confident any issues will be brought to my attention and they have been. My only concern is that I love my car so much I am not ready to trade it in for another, but when I am it will be another Tucson for me!!
Lynn Pickering, Port Hope
“…My dealings, especially with Blair Walkey were excellent…”
Yes, everyone was courteous and I always felt good about the work done by your mechanics. My dealings, especially with Blair Walkey, were excellent. As you can see, I have no complaints!
Andrew Lefrancois, Cobourg
“…I have gone to Mike St.Amand and he goes above and beyond…”
I have now purchased two Hyundai Santa Fe’s from Lauria and each time I have gone back to Mike St.Amand and he goes above and beyond. For as long as Mike is there I will continue to deal with Lauria Hyundai.
Tammy Wiggins, Bowmanville
“… Janis was very easy going and very knowledgeable…”
Our experience was absolutely fantastic. Janis was very easy going and very knowledgeable about every aspect of Hyundai vehicles. We would recommend Lauria Hyundai to everyone.
Peter Kallaste, Bobcaygeon
“… He did not use pressure tactics to get me to purchase…”
Gabe was great. He listened to what I wanted and my budget and made it work. He did not use pressure tactics to get me to purchase which I experienced at other dealerships. This was my very first vehicle purchase on my own and Gabe made it a great experience.
Odette Bonner, Whitby
“… Ron Fisher is an amazing and honest salesperson…”
This is my second Hyundai purchased from Lauria Hyundai and I am very happy with the vehicle and service. Ron Fisher is an amazing and honest salesperson. I needed something larger for my growing family and he made sure I was content with my decision. Ron also went through all of the numbers with me so I wasn’t overwhelmed and pressured into signing a purchase agreement like previously at other dealerships. Ron is now where my family and friends will go for purchasing a car!
Amanda Lyon, Cobourg
“… he was great at finding me a vehicle to suit my needs…”
Mike was referred to me by friends as they had a positive experience buying more than once car from him. From the moment we met, he was great at finding me a vehicle that suits my needs – listened to my wants and financial concerns and found a cute little Elantra GT for me. He explained all the aspects of my new car upon pickup (hopefully I will remember it all) and even suggested I return after driving the car for a week or so to review anything I was still unfamiliar with or wanted to review. Excellent!!
Janis Ladds, Cobourg
“…Thank you for always greeting with a warm smile…”
Shirley, you always do a fantastic job whenever I come in to get maintenance done to my car. Thank you for always greeting me with a warm smile, being personable, and genuinely caring about my experience each visit. You deserve a pay raise!
Rebecca Taylor, Baltimore
“…Thank you so much to all of the Lauria Team…”
It was time for Bob to buy a new vehicle. Per our son, Michael’s recommendation, he drove us to Lauria Hyundai in Port Hope, one hour’s drive from our house in Toronto. We were graciously welcomed by our salesperson, Krista McDonald. Krista took us through the necessary steps and by the end of the day, Bob had a new car! We were greeted with a big red bow on the Hyundai Tucson! Bob drove off proudly with his new car and is learning all of the new technology and safety features of the car. Thank you so much to all of the Lauria Hyundai Team, in particular Krista McDonald, Marco Zand, Gabe Sanint, and Bud Lauria. We will highly recommend your dealership to our family and friends. It was worth the drive to Port Hope, where there is still “hope” of getting a good deal!
B-Stephen Kulchycki, Toronto
“…I would make the drive from Stoney Creek to Port Hope again…”
Derek was wonderful. I would make the drive from Stoney Creek to Port Hope for him again. Great service, funny, kind, and knowledgeable!
Joanna Johnston, Stoney Creek
“…Paul and Shirley both went out of their way to make me feel welcome…”
Service department was great. Shirley is always friendly and approachable, and she always explained everything to me. The salesman (Paul Smith) that sold me the car came to see me personally while I was waiting and wanted to make sure I was happy with the car and if there was anything else he could do for me. Paul and Shirley both went out of their way to make me feel welcome and that was much more than I expected for a simple service appointment. Thanks Guys!
Erin O’Brien, Millbrook
“…Paul is very approachable, likeable, and answers all your questions…”
This is the second time I have purchased a vehicle at Lauria. I had Paul Smith for both of my purchases. Paul is very approachable, likeable, and answers all your questions and was always very prompt returning calls and emails. I would recommend Paul and hopefully when I purchase again Paul will still be there to take care of me.
Yvonne Karnik, Wellington
“…the atmosphere there is comfortable and inviting…”
Ron Fisher was the sales rep who helped me get the best deal. He even called me over the long weekend when the dealership was closed. Very knowledgeable and great sense of humor. I will not be taking my car there for service as I live in the Toronto area, but otherwise I certainly would. Sales Manager was also very helpful and Marco helped me with the extended warranty option. I will happily purchase from this dealership and refer my friends and family. The atmosphere there is comfortable and inviting. It was well worth the drive to Port Hope.
Charlotte Hale, Burlington
“…Very dedicated to his job and his customers…”
Paul was amazing. He even came into work on his day off because that was more convenient time for me to test drive the car. Very dedicated to his job and to his customers. I also enjoyed talking about our pets as I am an animal lover! Very happy and would come back to buy my next car from Paul.
Nicole Sage, Sudbury
“…I will be returning to them on my next car purchase…”
My experience of a first time buyer of a brand new car was exceptional and all my questions and concerns were well answered. I was guided through the first time by an awesome sales associate, Ron Fisher. I will be returning to them on my next car purchase and refer anyone else I know looking to buy.
Bradley Fitzakerley, Trenton
“…if there was such as thing as giving 200%, then I would certainly say it…”
Since dealing with Lauria Hyundai, my total experience with the management, staff, sales personnel, and service department, I must rate them 100% satisfaction throughout the entire business. If there was such as thing as giving 200%, then I would certainly say it! This is the reason Hyundai Canada rated them #1 in the past 5-6 years. Keep up the great work Lauria!
Ronald Gilbert, Odessa
“…I said make sure you ask for Derek Etcher….”
Today I just referred some friends to go check out the Santa Fe and take it for a drive. I said make sure you ask for Derek Etcher! Great service for the last 5 years!
Lynda Newton, Port Hope
“Service dept. fixed, at no charge, a dent on the passenger side rear bumper. Good as new”
William Sellar, Port Hope
“…prompt, fast, and great service…”
I love the fact that I was able to email on Thursday afternoon from their website and get an appointment for that Saturday morning. It’s awesome since I can’t talk on the phone at work and I have to drive from Whitby….2nd time doing this and it’s been great. Prompt, fast, and great service…thanks! The whole dealership has been great from the purchase of the Santa Fe to the servicing 🙂
Sheldon Sheppard, Whitby
“…as always, it was a delight dealing with them….”
This is my second vehicle purchased from this dealership. As always, it was a delight dealing with them. Derek Etcher was fantastic! The service department is also fantastic.
Pascal McFadden, Cobourg
“…Would recommend Lauria Hyundai in a heartbeat…”
Very happy with Gabe and Derek. They were very knowledgeable and courteous. Would recommend Lauria Hyundai in a heartbeat. Overall a stress free and no pressure environment.
Pauline Sterling, Bethany
“…These two were very professional and knowledgeable…”
This is our second purchase at Lauria and both times we had exceptional service from Derek Etcher and Yvonne Wannamaker. These two young people were very professional and knowledgeable. They are both great assets to your team.
John Mulligan, Colborne
“…We will highly recommend Krista…”
Krista McDonald is an excellent new sales representative who handled our transaction smoothly and very professionally. We will highly recommend her and Lauria Hyundai to others considering a car purchase.
Keith Langille, Stittsville
“My whole experience at Lauria Hyundai has been friendly, easy, and very pleasant.”
Charles Veinot, Trenton
“…was a very good experience in the family-oriented business…”
It was a very good experience in a family-oriented business. The financial services consultant was knowledgeable and made me feel quite comfortable.
Steven Wallace, Port Hope
“…I have recommended them to others and posted socially about the great service…”
Excellent service provided at every visit! I was leery moving to Lauria Hyundai after the abysmal service and uncaring customer treatment by Ontario Hyundai in Whitby. However, Lauria Hyundai dispelled my fears on the first visit and continues to deliver excellent service and customer care every time I visit. I have recommended to others and posted socially about the great service I’ve received.
Lee & Dan Imbeau, Oshawa
“…That kind of service is hard to find these days and is really appreciated…”
Why do I keep coming back to Lauria Hyundai? Here’s why….Last February I picked up the $300 juice at the Independent Grocer. I came out and someone had bashed my front end and left without leaving a note. I thought I was in for an expensive repair. I took the Santa Fe over to Lauria and the mechanic said “let’s see what we can do”. He used a heat gun to put things back together again and a couple dobs of touch up paint and “Voila”, good as new again! How much did it cost me? Nada! Zilch! No Charge! That kind of service is hard to find these days and is really appreciated. Thank you Lauria Hyundai!
David Willis, Port Hope.
“…His attention to details, honesty, and non-aggressiveness is so satisfying…”
Derek Etcher is the most professional salesperson I have ever met. His attention to details, honesty, and non-aggressiveness is so satisfying. I have purchased cars from him in the past and will continue to do so. Your service department is excellent as is Gabe, the Sales Manager. Thank you for being such a great dealership.
Connie Mealing, Cobourg
“…I will definitely be sending friends…”
I was more than satisfied with my experience. Mr. Gabe Sanint was respectful, knowledgeable, and professional. I will definitely be sending friends and family to him for quality service!
Catherine McQuade, Enniskillen
“…I will never buy from anyone else…”
Derek Etcher was an absolute pleasure to deal with! He by far sold me on the vehicle and the dealership itself! I will make the drive to have both of my Hyundai’s serviced at Lauria Hyundai and I will never buy from anyone else. It is refreshing to deal with someone who is fair and honest and makes you feel as if you are dealing with a friend. He has earned my trust and I will recommend Derek and Lauria to anyone looking for a vehicle.
Julie Cook, Peterborough
“…making the purchase another great and pleasant experience…”
Thank you again Gabe Sanint, for restoring my faith in car salesmen and making the purchase of my new 2017 Elantra Limited another great and pleasant experience…Especially after the terrible experience at Clarington Hyundai….All your help was greatly appreciated…Thank you again Gabe!
Anna Fedirko, Courtice
“Always feel comfortable with courtesy and customer service”
Graham Mitchell, Cobourg
“…should be proud of their workforce…”
The people there are excellent workers and do a great job. Lauria Hyundai should be proud of their workforce.
M. Yvonne, Port Hope
“…Our salesperson, Paul Smith, was excellent….”
We were concerned about switching to Hyundai as we have always been purchasers of Toyota vehicles. We contacted a friend who works at Lauria, Lucia Wallace, and trust her judgement about the quality of the Hyundai brand and the staff at Lauria. Our salesperson, Paul Smith, was excellent. He spent a great deal of time with us and carefully explained all of the options available to meet the needs of our family. He was a pleasure to deal with and followed up with us shortly after the purchase to see if we had any questions.
Jackie Pilo-Waller, Port Hope
“…this is the 3rd vehicle we have purchased through Mike and he would continue to be my 1st choice…”
Michael St. Amand is a sales rep that is a credit to any dealership with his honesty, integrity, and an ability to explain any concerns completely. This is the 3rd vehicle we have bought through him and he has been, and would continue to be my 1st choice as a sales rep to deal with.
Dave and Corinne Crossley, Peterborough
“…He is professional, no pressure, funny and the list goes on…”
Our family has purchased 3 vehicles through Paul Smith. He is professional, no pressure, funny, and the list goes on. I know with certainty that we will purchase more vehicles from Paul and Lauria Hyundai.
Henry Otter, Cobourg
“…Mike is a pleasure to deal with…”
Mike St. Amand is a pleasure to deal with. He shares his personal experiences about vehicles, which is very helpful. He is a wonderful family man whom we can relate to 🙂
Tracy Gray, Campbellcroft
“Awesome sales, parts and service staff, great ownership!”
John Musial, Cobourg
“Positive experience from the time I walked into the dealer until I drove away in my new car.”
Kathryn Cox, Port Hope
“…listened to our needs…”
Janis was great and listened to you needs. We also loved how patient she was with us and has a great sense of humor.
Amanda Eldridge, Oshawa
“…We were well taken care of by Ron…”
I would recommend Lauria Hyundai and Ron Fisher to a family member, which I have done, and to friends. We were well taken care of by Ron.
Larry Cooper, Oshawa
“…Would highly recommend Derek and Lauria Hyundai…”
We had a very good experience with Derek. He is very professional, honest and exceptional regarding product knowledge. Would highly recommend Derek and Lauria Hyundai. Warm Regards. Grace Dasberg, Courtice
“…Best experiences ever…”
My dealings with Lauria Hyundai have all been positive. It started with my daughter buying her first and second car there. I then bought my new car from Lauria. Best experiences ever. Very nice and friendly team members. Would definitely return and also recommend Lauria Hyundai to friends and family.
Lori Zahorak, Port Hope
“…we have nothing but positive comments about our salesperson…”
From the very moment we stepped onto the lot, Les was friendly, informative, & attentive. We didn’t go in planning to make a purchase that day necessarily, but based on such a positive experience we decided to take the plunge! We have nothing but positive comments about our salesperson, and the entire Lauria team.
Holly DeGraaf, Kitchener
“…he had no problem finding the answer quickly…”
Les was my salesperson and as new as he was he had lot’s of answers for me and had no problem finding the answer quickly if he wasn’t sure. Thanks 🙂
Carly Sauve, Cobourg
“…I will go back…”
It was a pleasant experience. Excellent salesperson, knew his stuff, good service, and others were friendly and helpful. I will go back.
Norman Crawford, Cobourg
“…this is my second vehicle purchased through Lauria…”
A great overall experience. This is my second vehicle purchased through Lauria and would recommend them to anyone!
Jessica Cole, Bowmanville
“…friendly, honest, comfortable and informative…”
Thanks to Janis Devine for providing a friendly, honest, comfortable, and informative presence throughout the entire visit and subsequent purchase!
James Fitzgerald, Indian RIver
“…my salesperson was open and friendly and very trust worthy…”
They all went beyond the “call of duty” and made me feel that I was the most important person even though there were many people in the showroom. My salesperson was open and friendly and very trust worthy. To cap it all they gave me a great deal. This is the third Hyundai, well actually the fourth as we bought a Stellar many years ago and vowed never to return but your product is excellent now. I traded a 2012 Elantra Touring and the only thing that failed was two light bulbs…truly amazing. In a “previous life” I have leased BMW, Lexus, and Jaguar so I have high expectations of the cars’ performance…Hyundai has not disappointed me.
Ron Harris, Port Hope
“Mike was great…who knew two hours after beginning to look I’d buy!”
Melissa Emerson, Cobourg
“…took the time to go over all the features…”
The salesperson, Gabe Sanint, took the time to go over all the features – sync our phones and made sure we understood – he even called us the next day to make sure everything was fine.
Jana Gallagher, Toronto
“Paul Smith was awesome to deal with!”
Mindy Baechler, Port Hope
“…welcoming and efficient…”
Our experience was welcoming and efficient. Our sales rep, Janis Devine, was open to our many questions and made us feel comfortable.
Sandra Hong, Guelph
“…they followed through on what they are committed to…”
The dealership was great to work with. They followed through on what they committed to. There was no pressure to purchase but they made sure that they provided me with a great price.
“…Ron was amazingly thorough and certainly put us at ease…”
My husband and I drove an hour and a half to Lauria Hyundai to see an Equus that was advertised. He had been emailing Ron Fisher and was delighted the car was as good as he had hoped. Ron was amazingly thorough and certainly put us at ease. There was no high pressure. In fact, it was like visiting an old friend. He helped us with the purchase and made sure everything was in excellent shape and ready for us when we came back. We enjoyed the experience immensely and would recommend Ron Fisher if you want to have a fun and worry-free car buying experience. Thanks again.
Carmen Zerafa, Beaverton
“Paul Smith, Gabe Sanint, and Sara Lauria are all excellent in their respective jobs!”
Stephen Best, Selwyn
“…the salesperson was invested in the product…”
The experience was positive because the salesperson was invested in the product. He genuinely wanted for me to have the car that was right for me. He also showed great commitment to Lauria and spoke highly of the business.
Sherry McTavish, Courtice
“…Would definitely recommend to friends and family….”
My husband and I had shopped around at a few dealerships looking for a new car. Lauria Hyundai was the one place that made us fell like we were a valued customer and worked with us to get the best deal possible. Excellent customer service, made us feel like family as soon as we walked in! Would definitely recommend to friends and family and will definitely be buying our next vehicle there!
“Incredible as always…”
Incredible as always. Have stayed with Hyundai 100% because of Gabe Sanint of Lauria Hyundai Port Hope.
John Webb, Cobourg
“…this is our 4th vehicle purchase at Lauria…”
Derek Etcher is an excellent young man to deal with. He provided all the answers to our questions. Our deal was handled efficiently by Derek. Sara handled the paperwork and was very pleasant. We will continue to have our vehicle serviced at Lauria Hyundai. This is our 4th vehicle purchase at Lauria and we will recommend this dealer to our friends and family.
Harold Winstone, Cobourg
“…Derek and crew are absolutely fabulous…”
I wanted to explicitly give kudos to Derek Etcher. His customer service is bar none. This is the 2nd time I have purchased a car from Derek and, as always, everything was awesome. We went through financing, options, my trade-in, time frames, colour choices…all was professional and always at my pace and comfort level. Derek is never in a rush and always there for the customer. The whole dealership experience was wonderful. I was even introduced to most of the staff, used car sales, maintenance crew and the owner. Derek and crew are absolutely fabulous. I personally can’t say enough.
Sheldon Sheppard, Whitby
“…very down to Earth and easy to talk to…
Our salesperson, Janis Devine, was very down to Earth and easy to talk to. Would definitely recommend her to friends and family for their next car purchase. A pleasure to deal with.
Linda Stevenson, Cobourg
“…he is interested in my car issues long after he has sold me the car. Absolutely amazing!…”
I am an old woman, who has bought all her cars brand new and have, therefore, dealt with many car salesmen in my life. I have never experienced anyone like Paul Smith. He is interested in my car issues long after he has sold me the car. Absolutely amazing! Just want you to know how much I value Paul and his assistance and will certainly recommend him to all my friends.
Eva Nichols, Cobourg
“…I will recommend him to every person I know…”
We enjoyed the experience of buying our car from Derek! He is a wonderful person and I will recommend him to every person I know who is thinking about purchasing a new car. Trevor is a wonderful manager and we want to thank him for all his help as well.
Rhianna Johnston, Toronto
“…we had a great experience with our sales representative…”
We are so pleased with the new car. We had a great experience with our sales representative and the sales management. Both Lake and Gabe were a pleasure to deal with. We intend to deal with Lauria for all our service needs because of the professional manner with which we were treated even though we have other dealers closer to our home. Thanks for building such a great automobile.
Phil and Dorie Torrens, Whitby
“…I felt as if I were part of the family…”
Thank you Gabe for making me feel special during the purchase of my vehicle. I felt as if I were part of the family.
Linda Lane, Cobourg
Couldn’t be happier with the way Paul Smith treated me and handled the situation with my truck trade-in. Thanks Paul!
Stephen Tallon, Port Hope
“…from beginning to end was amazing…”
The Team at Lauria is great. The purchase from beginning to end was amazing and I look forward to working with this team of professionals.
Julia Snoek, Baltimore
“…he also went far above and beyond the call…”
Ron Fisher was our salesman and one cannot say enough about him. From the moment we walked into the dealership he was immediately attentive without being pushy. My son Christopher and I were not even planning on taking a test drive but his friendly attitude and cheery personality made us think twice and with just a couple of questions he had us in the Elantra with all the features we would have wanted on it. This is my sons first new car and in fact the first one that was not at least 12 years old and Ron made this daunting experience comfortable for him. He simply, but without any condescension we found in another dealership we had been to, showed what an amazing deal we could have. His compassion to my health issues which have an impact on the test drive experience were heartfelt and sincere. He also went far above and beyond the call in helping with the transfer of info to facilitate the insurance from the broker we used in Mississauga. This man is a credit to this dealership as well as the entire company. We are so grateful for his help and though the product Hyundai produced is wonderful, his presentation and personality were just as integral to the sale happening. Cheers
Robert and Christopher Stroud, Cobourg
“…I will look forward to all my dealings with this dealership…”
I dealt with Janis Devine who was such an amazing help and my experience was comfortable…I never felt pressured. I will look forward to all my dealings with this dealership. PS…the coffee needs work and please no more styrofoam cups! Everyone I came in contact with was friendly and helpful. THANKS…LOVE my car!!
Judith Biggs, Cobourg
“…He goes beyond just selling a car…”
Eric Thompson is one of the best people I’ve ever met in a dealership. He goes beyond just selling a car. I mention him to many friends.”
Shirley Oickle, Trenton
“…It was a great experience overall…”
It was both a joy and a pleasure working with the Lauria Hyundai team. Everyone I spoke with was kind, helpful, and friendly. It was a great experience overall. Thank you!
Krista McDonald, Port Hope
“…I will be back!…”
My sales experience was excellent start to finish! I knew from the start I was in good hands and that my needs and wants were the main focus. I will be back!
Scott Jackson, Barrie
“Please rate Derek 100% from us! He is fabulous!!…”
Chad Orser, Millbrook
“…love my new Elantra!…”
I love my new Elantra. Our salesman even took the time to help me sync my phone to the car.
Robert France, Port Hope
My experience was absolutely wonderful! Very thorough, was very pleased with the service.
Vanessa Cook, Millbrook
“…changed my opinion on car salesmen…”
Can’t say enough good things to about Lake during my recent purchase of my new Santa Fe. I have had some bad experiences over the years and always thought dealing with the sales people was a necessary evil but seeing how friendly and helpful Lake was during the process has changed my opinion. I came in during a snowstorm and Lake made sure my vehicle was warmed up with snow cleared off and made the test drive as easy as possible. I got a deal I was happy with and I love my new Santa Fe! Thanks Lake.
Dorothy Hall, Peterborough
“…he was there to shed light on things I needed to know…”
My salesman Derek was probably happy to see my because I was talking myself into a bigger sale! I started out with the Accent L and ended up with the Elantra GT GL. No matter how excited or familiar I was with my research he was there to shed light on things I needed to know or what the Elantra GT offered that the Accent didn’t. Thanks Lauria. Now I just need a few deal on accessories…
Richard Bailey, Port Hope
“…thank you for the excellent customer service…”
I want to thank Blair for providing great assistance when I showed up in the service department Monday afternoon.
I was driving back to Toronto from Ottawa with my brand new Hyundai that I had picked up Friday. En route, I discovered that the windshield washer was not working properly. I tried what I could figure out but was unable to solve the problem.
I became increasingly concerned driving on the 401 and not being able to clear my windshield plus I was still getting familiar with a new car.
I found your dealership – great that I could see it from the highway! Blair was quick to say he would look to see what might be the problem. I really appreciated his looking at my car without any concern or hesitation since I had just shown up and probably was not going to be an ongoing customer. He resolved the issue very quickly and explained what was the likely problem.
I hope that the dealership that I will be working with has as great customer service and staff as Blair. Again, Blair, thank you for the excellent customer service!
Barb Ishibashi, Toronto
“…We really appreciate all of his time, effort, and help!…”
Trevor is a fantastic asset to Lauria Hyundai. His professionalism and expertise brought us back to purchase our second vehicle from Lauria in under a year. We really appreciate all of his time, effort, and help!
Jennifer Peech, Whitby
“…the entire experience was a positive one…”
The entire team at Lauria Hyundai that handles us were exceptional from start to finish. From the friendly, relaxed atmosphere to the professionalism in honestly and thoroughly explaining all the details of options available for the purchase to the delivery as promised, the entire experience was a positive one that I’d have no trouble sharing with friends and family. I would definitely like to consider Lauria Hyundai for my next purchase.
Ian Camilleri, Ajax
“…I am 100% confident in recommending Lauria Hyundai…”
The staff was very knowledgeable and welcoming. The sales rep was more than willing to come in on his day off for delivery because it was the only day of the week that I was off work. No question went unanswered and I definitely got more information than I expected. I am 100% confident in recommending Lauria Hyundai to my friends and family. The ONLY reason I would not get my vehicle serviced at Lauria Hyundai is because I do not live in the area. There are two Hyundai dealers closer to where I live, but I chose Lauria because they offered the best experience.
Shae-Anne Vankoughnett, Courtice
“…it was a pleasure doing business with him…”
I was very impressed with the service I received from Gabe Sanit. It was a pleasure doing business with him and he helped me in getting a car that fits my needs and most importantly, my budget.
Lara MacKinnon, Port Hope
“…because I trusted my sales associate and wanted to give him my business again…”
I traded my Veloster because my family grew out of it. It was bittersweet parting! I loved my Veloster but it no longer fit us all comfortably for long car rides. The gas mileage was incredible, and I loved driving it. The new Santa Fe meets all my families needs and more. I decided to stick with Lauria Hyundai because I trusted my sales associate and wanted to give my business again.
Amber Philp, Port Hope
“…very professional and welcoming…”
It was a wonderful experience. Very professional and welcoming!!! Thank you!
Michael Rostetter, Cobourg
“…Will definitely be recommending this dealership…”
Second vehicle purchase at this dealership. Both times received the most excellent service and sales from Derek Etcher. Will definitely be recommending this dealership and salesperson!
Justin McClenaghan, Port Hope
“…a pleasant atmosphere with no attitude…”
Everyone is very friendly and genuinely seem to enjoy their jobs. It has a pleasant atmosphere with no attitude and no looking down one’s noses. I feel comfortable there. Very different from Ford.
Barbara Nelson, Cobourg
“…we drove 4 hours to Port Hope because of this…”
Thank you Janis for your honest, professional support during our process of trading up our 2013 Santa Fe. Your prompt email contact was greatly appreciated and we drove 4 hours to Port Hope because of this. You matched what we could do in Ottawa but we decided to come to you and your team because of this.
James Coburn, Arnprior
“Derek is very professional! A pleasure to deal with!…”
Steven Poste, Port Hope
“…All aspects of the sale were excellent…”
Overall, all aspects of the sale were excellent. The service, price, and friendliness couldn’t have been better!
Ken Ellis, Colborne
“…I didn’t stress or feel I was being taken advantage of…”
Everyone I met with were very polite and knowledgeable! I didn’t stress or feel I was being taken advantage of. I feel like the recommendations were in my best interest in preserving my vehicle and keeping my family safe.
Allan Ray, Peterborough
“…We look forward to dealing with him again in the future…”
Our experience with Derek Etcher was very positive. He is a definite asset to the Lauria organization. We look forward to dealing with him again in the future.
Doug Lindup, Port Hope
“…I would highly recommend Lauria…”
Derek was an excellent person to deal with. He made us feel very comfortable right from the start and he continued to look after us right through the deal. I would highly recommend Lauria, and in particular Derek Etcher, to my friends and family.
Ross Barnett, Belleville
Norman Dodgson, Wellington
“…I’m very happy with my purchase…”
I had a great time there. Everything went smooth, I was not pressured even though I had made my decision made before I showed up. All my questions were answered and when I left a message they called me right back. I’m very hapy with my purchase and help, thank you very much.
Marc Girod, Stirling
“A friendly, relaxing experience when I need to lease a car as soon as possible…”
Christy Golaz, Cobourg
“…I would recommend Eric to friends and family…”
Eric, my sales consultant was very helpful and made sure all my needs were met. I would recommend him to friends and family who are looking for a new car.
Alexia Day, Port Hope
“…I have recommended this dealer to many friends and family…”
This is my 3rd purchase from this dealer and they are amazing! I have recommended this dealer to many friends and family. A very relaxing experience.
Stephen C Sneyd, Cobourg
“Our experience dealing with Derek Etcher was first rate!…”
Our experience dealing with Derek Etcher was first rate! We appreciated his thorough and patient response to our many questions. He accommodated our special requests including our delivery timelines. We would definitely recommend him due to our exceptional purchase experience.
Robert & Carol Petter, Cobourg
“…Love, love, love my new baby! (2016 Hyundai Santa Fe Sport)…”
Paul was an excellent Hyundai representative! I returned a few times after the purchase, and found him very patient and informative! Love, love, love my new baby! (2016 Hyundai Santa Fe Sport). Thank you!
Patricia A Lisecky, Cobourg
“…Overall a very satisfying experience!…”
Very pleased with the treatment from Lake and Yvonne. When I had any questions they both were right there to answer, be it face to face visit or phone calls (which were promptly returned). Overall a very satisfying experience.
Mara Markofski, Baltimore
“…Eric was helpful to the fullest…”
My experience with the sales person, Eric Thompson, was exemplary to say the least. Eric was helpful to the fullest. I dealt with him for three years ago. We are friends.
Louis F. Baker, Cobourg
“…I will strongly recommend friends or relatives to this dealership…”
The sales rep was very polite and helpful, provided lots of info regarding the new vehicle that I need. I will strongly recommend friends or relatives to this dealership.
My Tien Tran, Mississauga
“…the Sales consultant, Paul Smith was excellent and continues to be helpful…”
Eva Nichols, Cobourg
“They are always amazing!…”
Douglas Bates, Cobourg
“…extremely knowledgeable and efficient!…”
Exceptional customer service from everyone in sales and service! Extremely knowledgeable and efficient!
Alison Whittaker, Courtice
“I would like to commend Lori Bahm…”
I would like to commend Lori Bahm, the service consultant that I worked with. She was very attentive to my problem that did not show on the computer analysis of the car. She pursued the problem with her tech and in consultation with Hyundai Canada when I produced documentation of a similar problem that had been encountered by a Santa Fe XL owner in the USA. It took a couple of weeks, but the problem was isolated and fixed. In fact the current gas mileage on the car indicates that this problem was present from the time I purchased the car. Well done Lori! Lauria Hyundai have us as new long-term customers (we are 5-time Hyundai purchasers) as a result of her efforts.
Patricia Orr, Trenton
“We were very satisfied with the entire experience and sales staff. No regrets!…”
Linda Dunn, Port Hope
“I just love my new 2016 Tucson!…”
I just love my new 2016 Tucson! The team at Lauria Hyundai was just amazing, especially Eric Thompson who took care of everything and made my experience so easy and enjoyable.
Kathryn Master, Peterborough
“Excellent staff and management that always keep me coming back for all my service needs!…”
Dave Kim, Scarborough
This dealership is amazing – the overall experience was beyond belief! The sales representative was very thorough, polite, and very accommodating in the time she took with my husband and myself. She never appeared rushed and was very engaging in all she did to help us. Excellent, Excellent!!
Patricia McLellan, Fraserville
“…I will call Lake for the next vehicle we purchase…”
Lake was outstanding in handling the purchase of our new Santa Fe. Although he is just a young guy, he acted extremely professional, and knowledgeable in all vehicles. Lake was not pushy, which I really like. I will call Lake for the next vehicle we purchase. Thanks Lake!
D-Brian Willard, Napanee
“Like to thank the sales department and all the other people from Lauria Hyundai!…”
Oldrich Skoloudik, Picton
“…we thank Derek for his dedication and help…”
Derek Etcher was very welcoming and professional in all dealings related to the purchase of our Santa Fe…we thank Derek for his dedication and help.
Robert Dainton, Peterborough
“The purchase was so easy, I felt comfortable!…”
Rafael Barahona Flores, Scarborough
“…I would buy from her again…”
Janis Devine was friendly, polite, professional and was a pleasure to deal with. I would buy from her again.
Albert Osborne, Peterborough
“…Derek is a real asset to your organization…”
Sales rep Derek Etcher was very professional, personable, and customer oriented. He is extremely knowledgeable of the vehicles available and easily explains their features. He is easy to communicate with and work with us as customers in the whole negotiation process to trade in our old vehicle and purchase a new one. He was very dedicated to ensure we understood the functioning of the features of the new vehicle we purchased and he helped us with the initial set-up of certain features such as the navigation system and Bluetooth recognition of my cell phone and that of my Wife’s as well! He called us within a couple days to check our satisfaction to date with our new vehicle and to check if we had any problems, concerns or questions about our vehicle or any of the features. Derek is a real asset to your organization and would be a formidable adversary if ever he was in the employ of one of your competitors. We will readily recommend any of our family or friends looking to purchase a vehicle see him personally.
Patrick McCoy, Grafton
“…I’ve been telling everyone I know to buy their next vehicle at Lauria…”
This was the best service I’ve ever received, in ANY industry, and Lake and the rest of the Lauria team made me feel like they were privileged to have my business. I was warmly greeted, served immediately, and given the best price right off the bat with no haggling. I’ve been telling everyone I know to buy their next vehicle from Lauria.
Lionel Lima, Markham
“Paul Smith was a wonderful sales rep…”
Paul Smith was a wonderful sales rep. He made me feel at ease and wanted the best for me. He made my car purchase a great experience. I would definitely recommend my friends and colleagues visit him when it is time for them to purchase a vehicle. A completely wonderful experience.
Dyann Powley, Bowmanville
“Great experience…Very courteous and professional salesman. Thanks!…”
Robert Webb, Peterborough
I was so fortunate to deal with Mike while I was looking for my first brand new car. He was so kind and helpful that I really couldn’t have imagined anyone else guiding me through the whole process. Amazing salesperson! I also got to meet Derek and Sara and they were just as amazing to work with! Thank you so much to everyone at Lauria, I will be seeing you again soon!!
Shannon Ashby, Port Hope
“…A pleasure to deal with. We will be back…”
Derek Etcher was very friendly and great to deal with. He was very informative and approachable, a pleasure to deal with. We will be back to see him for another vehicle and will recommend him to our friends and family!
Glen J Wood, Newtonville
“…had an excellent knowledge of Hyundai products…”
Janis Devine, the sales rep, was very professional, caring, and had an excellent knowledge of Hyundai products. She listened and answered all my queries which allowed me to purchase the appropriate car for my needs.
Carol Lynn McGhee, Cobourg
“…making my entire experience enjoyable….”
Janis was very knowledgeable and was quick to get back to me with the many questions I had. She was very patient and friendly, making my entire experience enjoyable. The rest of the team was helpful and you could tell they truly worked as a team 🙂
Erin Wakely, Port Hope
“…a pleasure doing business with them!…”
The service and staff at Lauria Hyundai is superb. We look forward to our appointments and catching up with the staff and their hard earned successes! The entire dealership and it’s employees are conscientious and professional…a pleasure doing business with them.
Jennifer Shannon, Peterborough
Mike St.Amand was very helpful in securing a car for us to use until our car was ready. Great salesmanship.
Kenneth Ball, Port Hope
“…We definitely recommend him and Lauria Hyundai to our friends…”
This is the 2nd of 2 exact same Elantra’s leased the same day and so the same goes for the last survey. Gabe is the greatest guy, we can’t say enough about him. We definitely recommend him and Lauria Hyundai to our friends. Hang on to this guy, he’s a rare find in a car dealership I have to say. He makes it very enjoyable.
David J. Westcott, Port Hope
“Derek was very knowledgeable and helpful! He made buying the car easy! Thank you!…”
Marnie Alexander-Clarke, Bowmanville
“…Thanks Paul, Good Job!…”
Paul once again has advised me in the acquisition of a vehicle that suits my needs and aspirations. He has continued to be the salesperson for the Armour, Philip family, for good reason. He is honest, personable, and up front! Thanks Paul, Good Job!
Kathleen Armour, Port Hope
“…was a great experience…”
My first new car purchase was a great experience. Everyone I encountered at Lauria Hyundai in Port Hope were friendly, knowledgeable, and professional. Lake Amyotte, my sales person was beyond helpful and friendly, and he made my experience great. After my experience I would definitely return for my next vehicle purchase even though the dealership is nearly an hour away from where I live. My local dealership was a poor experience, (Belleville, Ontario), so it was refreshing to have the great experience at Lauria.
Sara J. Smith, Belleville
“…me dealing with Lauria Hyundai we excellent…”
As previously, my dealings with Lauria Hyundai were excellent, and in particular with Gabe, the sales manager, with whom I had dealt when I purchased my last Tucson.
Joane Waters, Cobourg
“…Derek Etcher is as good as the best I have ever dealt with…”
I have purchased many cars over the years, I’m 73. Derek Etcher is as good as the best I have ever dealt with. The overall treatment we received in making this purchase is also as good as any we have ever received. We will try to send other folks to Derek to get the same excellent treatment we got – bravo!!
Donald and Elizabeth Paterson, Baltimore
“…very good salesperson….”
Lake was very nice and listened to what I wanted in a new car. Very good salesperson.
Debra Clow, Cobourg
“…made me feel very important….”
Great job. Extremely friendly and made me feel very important and Number 1.
Mary E. Vanzanten, Bowmanville
“An overall great experience!…”
An overall great experience! Very professional sales staff, a great selection of models, and a very clean and bright atmosphere.
Jason Morrison, Cobourg
“…changed the way I look at dealerships!!!….”
Everything was exceptional!!!! Lauria has honestly changed the way I look at car dealerships!! Thank you Eric!!!!
Janice Little, Bewdley
“…I love Lauria Hyundai!…”
My salesperson, Lake, was very professional. The 2nd day I had my car, I let my daughter try it out. She took the curb too close and she scratched the alloy wheels. She called Lake and he said not to worry about it, it can be fixed. He put her through to service and I brought my car in the next day. They told me approximately what it would cost, then the next day they called and low and behold they replaced the tires and alloy wheels for the price they quoted me. My daughter and I are very pleased. I love Lauria Hyundai!
Shirley Houle, Whitby
“Thanks, amazing service!…”
Lona Lee, Whitby
“Very high level of service at this dealership, top notch sales team!…”
Timothy Strong, Port Hope
“My sincere thanks to Eric and the team at Lauria…”
Eric Thompson is a very friendly and knowledgeable salesman. I didn’t think a deal could be made, but Eric (and Lauria Hyundai) really did a marvelous job! My sincere thanks to Eric and the team at Lauria.
Robert Giampieri, Roseneath
“… this is the 2nd car I have brought from Derek and never been disappointed…”
Many thanks to Derek Etcher at Lauria Hyundai for his knowledge, expertise, and patience in the purchase of my new car. This is the second car I have bought from Derek and have never been disappointed. Also, thanks to the sales team (Gabe and Trevor) for providing me with a trade in and purchase deal. My car had to be located and shipped from another Ontario dealership, which Lauria covered the cost. Thanks again!!
Megan Anderson, Cobourg
“…much of the stress was eliminated by the sales rep…”
I was in need of a reliable car within a short time frame. I was helped with choices while I was at work, to find that much of the stress was eliminated by the sales rep doing the searching for me when I didn’t have as much time to do it myself.
Marina Vincent, Port Hope
“Gabe was extremely helpful and knowledgeable”
Gabe was extremely helpful and knowledgeable. He was very professional in coming up with a deal that met our needs. He worked hard to get us the colour and model we wanted as quickly as possible. Thanks Gabe!
Brian Coles, Whitby
“Great experience. Professional Service. Happy with all aspects.”
Michelle Clayton, Harwood
“…very happy and pleased with my new vehicle…”
I was very pleased with the sales rep (Janis) I dealt with and very happy with my new vehicle. Thank you!
Jamie Castator, Cobourg
“Our experience at Lauria Hyundai was AMAZING and stress-free!!
We dealt solely with Derek Etcher, but also met a few of the staff along the way and they were all super kind, honest and great to deal with!
Derek was fantastic to us, answering any questions I had (and there were lots) and being SO informative about so much to do with a few different vehicles we were looking at. I have been and will continue to recommend Derek and Lauria Hyundai to all of our friends and family!
Should there be another car purchase in our future, we will definitely be back!!
THANK YOU DEREK!
Kate and Tony Defosse, Trenton
“We will recommend Lauria Hyundai and Derek to our friends and family.”
Our initial introduction to Lauria Hyundai was because of our neighbour who works there, Lauralyn Lean. She introduced us to Derek Etcher who has handled our 3rd purchase of a Santa Fe in 5 years. We are completely satisfied with Derek’s approach which makes it easy to purchase a vehicle. We will recommend Lauria Hyundai and Derek to our friends and family.
Harold and Gail Winstone, Cobourg
“…will be recommending this salesperson to everyone I know!”
Yvonne Wannamaker was an absolute pleasure to deal with. She made the entire buying process so easy and fast. She was very organized and professional. I will be recommending this salesperson to everyone I know!
Brittany Hewitt, Marmora
“Derek is the ultimate salesperson. Never pushes or hounds – great experience!”
Amy Griffiths, Port Hope
“…always put my needs and wants first throughout the entire process…”
My sales rep, Eric Thompson, was amazing! He has sold me my last 2 vehicles from Hyundai and I would definitely recommend him to anyone wanting to purchase from Lauria’s. He put me at ease with all the purchasing arrangements and always put my needs and wants first throughout the entire process.
Rebecca Leoen, Port Hope
“All were very friendly and helpful – 3rd car purchase in 5 years!”
Richard Taylor, Cobourg
“Extremely easy purchase, least stressful automobile purchase ever!”
Steven Hornyak, Port Hope
“…One of the best salespeople…”
Derek was very professional. One of the best car salespeople I have dealt with in 50 years of purchasing new cars.
Charles Girard, Bobcaygeon
“Trevor Carew was so amazing helping me out!”
Rob Lockhart, Whitby
“…She was very patient in explaining all the features of the vehicle…”
I found my sales consultant (Janis Devine) very knowledgeable about the various models and very friendly and courteous to deal with. I needed to try a few different models to make a decision and she was very helpful in setting up test drives for me. She was also very patient in explaining all the features of the vehicle I ended up buying (an Elantra).
Kathleen Grant, Millbrook
“…Mike was an excellent sales person to deal with…”
I thought Mike was an excellent sales person to deal with. Took the time with us to go through the different options for our needs and financial situation, and was very pleasant to deal with.
Marilyn MacCormack, Cobourg
“…he really takes the time helping us choose the right vehicle…”
Our sales person is Eric Thompson and this is the third vehicle we have purchased from him since 2010. He really takes the time helping us choose the right vehicle and we always walk away satisfied with our purchase.
Elisha Cote, Bowmanville
“…I found him extremely helpful, full of information, and professional…”
Derek was fantastic to deal with. I found him extremely helpful, full of information, and professional. I would refer him to anyone looking for a new car!
Emile Burggraf, Port Hope
“…the service was amazing!”
Gabe was very professional, friendly, and upbeat. Upon first visit, he was honest with the used vehicles, and helped me find a car that was new and in my budget. Gabe did great follow-up and answered any questions I had. I would recommend this dealership to anyone, the service was amazing!
Rebecca Taylor, Baltimore
“…very satisfied with the entire process…
Overall very satisfied with the entire process. Really enjoy the new Tucson. Derek was a pleasure to deal with, as was Sara”
Michael Wilson, Cobourg
“…we couldn’t be happier!…”
Truly a great experience. This was our first new car purchase and we couldn’t be happier! Thank you!
Meghan McDonough, Lakefield
“Huge thanks to Paul Smith”
Huge thanks to Paul Smith who was exceptional answering all questions asked & his friendliness during the process. Cheers!
Matthew Williams, Cobourg
“Janis Devine was very helpful…”
Janis Devine was very helpful in expediting the replacement of my 2012 Elantra after it was totaled in an accident. I am very happy with my new 2015 Elantra! I like it even more than the 2012! (the only silver lining of the accident). Thanks.
Ronald Hall, Port Hope
“…how professional and prompt Derek Etcher was….”
I was taken away at how professional and prompt Derek Etcher was at setting me up in my new vehicle. Not only was he patient and understanding to things happening in my life, but he tweaked his schedule on multiple occasions to comply with my busy schedule. Other than a few balding comments, I would say he was the utmost gentleman and professional!
(Even the bald comments were alright 😉
Joshua Oakman Allen, Cobourg
“Our sales agent was very nice and got us a great deal!”
Bruce & Wendy Robinson, Port Hope
“…I feel very comfortable dealing with the service staff…”
I always find all Lauria Hyundai staff polite, friendly, and eager to help. I feel very comfortable dealing with the service staff and find the waiting area very comfortable when I take my car in for service.
Barbara Young, Port Hope
“…will keep recommending…”
Great service. I have recommended Lauria to multiple people and will keep recommending it!
Nathaniel Gustar, Port Hope
“Friendly and excellent service”
Lynda Macklin, Cobourg
“…We did not feel pressured or pushed into a purchase…”
Gabe Sanint was an excellent manager who provided us with personal and professional service. He provided a comfortable, efficient experience. We did not feel pressured or pushed into a purchase.
Donald Copleston, Port Hope
“Thanks Paul for all your help!”
I would like to say how happy I am with the service that Paul Smith provided me. He was great to deal with during the entire process and made the experience a great one despite the longer than expected wait to receive our vehicle from the distribution centre. Thanks Paul for all of your help!
Megan Linton, Colborne
“…made it happen!”
Mike St. Amand seemed in tune with what we were looking for and made it happen!
Paul Hanley, Cobourg
“…the service department is a model for others to emulate…”
Lauria Hyundai is an excellent dealership staffed by knowledgeable, competent people. The service department is a model for others to emulate. I am a repeat customer in part because the service department treated me so well during the last four years.
William Sellar, Port Hope
“…Lake, Trevor, and Sara were a pleasure to work with…”
The overall experience was fantastic – Lake, Trevor, and Sara were a pleasure to work with. Thank you!
Michael Peech, Port Hope
“…compared to many previous dealings at many other car dealerships…”
Your ratings do not go high enough for the quality of the salesmanship experienced at this Lauria, compared to many previous dealings at other car dealerships over many years.
Louise Marie Ball, Cobourg
“…have already sent the in-laws over!”
Can’t say enough good things about my vehicle decision. I love it, have already sent the in-laws over to Lauria”.
Tammy Stevenson, Cobourg
“…I have never experienced better!”
I was particularly impressed at the knowledge and professionalism of the sales representative. I have never experienced better.”
Patricia Gilchrist, Blatimore
“…I would be coming back to the dealership because of her treatment…”
I had Amanda in the service department and I told her that this was the first time someone had been so forthright and polite with me. I also stated that I would be coming back to the dealership because of her treatment. She was a pleasure to see there.
Vera Lessels, Cobourg
“An enjoyable purchase”
As per our first car purchase in 2012, our dealings with Gabe Sanint were quite amicable and productive for both parties. An enjoyable purchase.
Gordon McCormack, Bowmanville
“This was a great sales experience!”
This was a great sales experience! I live in Ottawa and was able to coordinate this entire purchase through family local to the area and Gabe Sanint at the dealership. Gabe made himself 100% available for multiple phone calls as I was selecting which model to purchase and ensured the selected vehicle was available for a test drive by my family that same day. In a nutshell, I selected my vehicle by way of the great images provided on the dealership webpage on a Monday, completed financing information on the Tuesday, had my remote starter and vehicle protection completed Thursday, and was able to take possession of the vehicle on the Saturday! Purchasing a vehicle has never been as quick, easy, and pleasant as it was with Lauria Hyundai.
Amanda Marsh, Vanier
“…always made us feel comfortable…”
A very pleasant experience. Paul Smith is an excellent sales rep that always made us feel comfortable. He was knowledgeable and very easy to make a deal with. We never felt pressured and would recommend this dealer and especially the sales rep to our family and friends.
Angela Allen, Campbellford
“Fast and efficient”
Mary Tufford, Cobourg
“…I was very impressed with his enthusiasm…”
Derek Etcher was my sales consultant and he was exceptional. I emailed him with some inquiries about a new vehicle and I was in a new 2015 Elantra within two weeks. I was very impressed with his enthusiasm and his commitment to finding me exactly what I wanted. I will continue to recommend Derek and Lauria Hyundai to everyone!
Tayla Sedgwick, Cobourg
“…I will recommend this dealership anytime…”
I bought my vehicle off of Paul, one of the salesmen at Port Hope Hyundai. He was very courteous and knew what I was looking for. As a serving Armed forces member they treated me with respect and showed they actually cared. I will recommend this dealership anytime.
Michael Beyer, Trenton
“…made me feel very comfortable and not intimidated…”
As a single woman buying a new vehicle this dealership made me feel very comfortable and not intimidated. Will definitely do business with them again.
Donna Duncan, Cobourg
“Thanks again Derek!”
It was the sales consultant, Derek Etcher, who made the whole process a very enjoyable experience. He’s extremely knowledgeable and professional, but he is also a very personable and caring individual who seems completely committed to making sure the customer and his/her needs are put first. He’s the reason we purchased at Lauria this time around, and the reason we’ll be coming back and recommending the dealership in the future! Thanks again Derek!
Laura Collins, Baltimore
“…service is always top notch…”
The service at Lauria Hyundai is always top notch. They have a great staff.
Maryse McFadden, Bowmanville
“Pressure free buying experience from the salesperson!”
Allan Raymond, Port Hope
“…I have always had excellent service…”
Mike St.Amand is wonderful to deal with. He is incredibly helpful, friendly, knowledgeable and is not pushy just to make a sale. This is the first time I have ever been a return customer to not only the same dealership and sales rep, but also for buying the same model of vehicle I previously had. I have always had excellent service with this dealership and it is great to see how much pride and attention all employess have toward customer service.
Tamson Hall-Benson, Cobourg
Michelle Ricketts, Port Hope
They were polite and there was no pressure. I went in prepared and they were respectful of my desires and needs.
V.Lynn Kofler, Whitby
“..BEST SALES REP EVER…”
I had THE BEST SALES REP EVER! He was a big part of the amazing sales experience!
Sara Holek, Baltimore
Lauria’s made my experience the least difficult decision ever! Amazing dealership and customer satisfaction!
Ashley Newton, Cobourg’
“Everything has been so good.”
Patricia Leuty, Port Hope
Herman Luymes, Cobourg
“Staff are professional, polite, and very knowledgeable about the vehicles they sell”
Paul Bowyer, Cobourg
“…I realized the Hyundai was even better than the MB GLK I drove.”
Eric Thompson called me or I likely wouldn’t have come in but now I am glad I did! He was able to tell me that the new Santa Fe is quieter and a bit lower than my 2010 which I had said were the only things missing. I was thinking of moving to Mercedes-Benz for those features but in the test drive I realized the new Hyundai was even better than the MB GLK I drove.
Mary Campbell, Port Hope
“I was very satisfied.”
William Ruiter, Colborne
“The dealership owner made you feel valued as a customer.”
George Lawrence, Cobourg
“Gabe was great, had a great time buying a car from him.”
Keely Lowry, Port Hope
“…a very pleasant experience”
Though I live in a neighboring town and they always offer to drive me home and pick me up later, I bring my laptop and sit at a table in their customer lounge and edit photographs while I wait. Coffee is always available, the washrooms are very clean and the TV is usually set to the news channel, making a very pleasant experience.
Sarah Thompson, Cobourg
“…went above and beyond…”
Russ was dedicated to finding the problem with our vehicle, and was pleasant, communicated well, and went above and beyond to assure resolution to the problem!
Julia Benson, Warkworth
“Amanda in service is fantastic”
Peter Silvera, Cobourg
“…knowledgeable and professional every time…”
Amanda is consistently thorough, polite, knowledgeable and professional every time we leave the car for service.
Hugh Stewart, Colborne
“…never once made us feel rushed…”
Derek Etcher was awesome! We were on site for nearly 5 hours and he never once made us feel rushed. I wish I knew 100 people looking to purchase a vehicle as I would send them to Derek.
Sharon Anderson, Cobourg
“This is our 4th Hyundai….”
This is our 4th Hyundai, the 2nd one bought at Lauria Hyundai in Port Hope, and we felt right at home with all personnel.
William Newman, Warkworth
“Very happy with treatment in service department”
Murray and Sandra Thompson, Bailieboro
Just a quick note to say a huge thank you to our sales consultant Eric Thompson. He was absolutely outstanding in helping us find 2 amazing Hyundai vehicles…Wow!
Allan Knott, Cobourg
“…very interested in meeting my needs…”
I think that the Sales Consultant who assisted me, Michael St.Amand, who I have dealt with in a past purchase, was very interested in meeting my needs and making me a very happy and satisfied customer. No pressure, no gimmicks, no funny sales tactics, just a very honest, friendly and personable approach. His manager, Trevor, was also a pleasure to deal with. I look forward to future business with Lauria Hyundai.
Claude White, Port Hope
“…Salesperson was outstanding…”
Our salesperson was outstanding – very friendly, welcoming, understanding, and ready to make a deal.
Allan Knott, Cobourg
“Vehicle purchased: 2012 Hyundai Veloster”
Just wanted to thank you for finding the 2012 Veloster; it is wonderful. I didn’t mind waiting for the car; it gave me time to sell my old Intrigue. Paul did a great job in organizing everything and was very patient answering all my questions and emails. He would even get back to me after hours and on Sunday’s via email when the dealership was closed; so I was very impressed with the service. I wouldn’t have expected that level of service, so I was very pleased.
It has been a pleasure dealing with you, Paul, Christel, and your dealership staff.
Tina Barker, Courtice
“Overall a great experience”
Derek Etcher and Sara Lauria were excellent to work with. very flexible and helpful throughout the buying process. We were just going to “look” the night we bought the car, but the service we received changed our minds. Overall a great experience.
Stacey Fair, Hastings
“We would definitely come back again….”
Gabe provided us with excellent service – we are thrilled with our new Accent. We would definitely come back again in the future and recommend Gabe to friends/family
Nick Vanderknokke, Port Hope
“Very personal and knowledgeable”
Our sales agent Carrie Burghall Bene was great. We have used her before and recommended her to a friend. Very personal and knowledgeable.
Michelle Mcgrath, Newcastle
“Impressive dealership, indoor car drop-off area….”
Impressive dealership, indoor car drop-off area, Michael St.Amand is friendly and informative. 1st time Hyundai buyers. Like the direction Hyundai is going with design, price, and we will learn about the quality with our new Accent GLS.
Sean Koenig, Cobourg
“No issues or concerns whatsoever.”
Had a great experience! No issues or concerns whatsoever.
Stacey Barron, Port Hope
“Would highly recommend family & friends…”
Would highly recommend family & friends and strangers knowing that they would become friends and be treated well at this dealership. Happy that Scott was able to help with the sales process while Carrie was absent. He was personable and easy to deal with as well.
Elizabeth Lawson, Keene
“THANKS SO MUCH CARRIE”
Carrie is a very experienced sales gal and not pushy delightful to deal with as I am the 3rd family member to purchase a new vehicle from her.wouldn’t go anywhere else. THANKS SO VERY MUCH CARRIE.
Arlene Boyce, Peterborough
“It was a great buying experience…”
It was a great buying experience. I am very satisfied with my new car. Carrie did a terrific job, start to finish
Brent Steele, Port Hope
“…extremely helpful and knowledgeable…”
Gabe and Christel were a fabulous team to help put together my new car purchase. They were extremely helpful and knowledgeable and we will be referring others looking to purchase to this dealership.
Darlene Telford, Bobcaygeon
“Vehicle Purchased: 2013 Hyundai Elantra Limited”
Great customer service from start to finish. Bud and the team did a tremendous job to ensure we knew every in and out of the vehicle, and the price was right!
Lindsay Hamilton, Couritce
“I’ve never heard a bad thing…”
Port Hope is a small town and word of bad experiences travels fast. In 25 years here I’ve never heard a bad thing of Lauria’s business…that says something. I did my research and made my choice. I have known my sales consultant for all 25 years and never hesitated to trust her with my children. Why wouldn’t I trust her to be honest with me on a vehicle. This is the first time I have ever bought a vehicle from her..and I would do it again. I was never a GM fan but I’ve always had my eye on Hyundai. Now was the right time for me.
James Killam, Campbellcroft
“I have already recommended…”
Everyone was courteous and willing to help during the viewing, test driving and purchase process. It is a very friendly atmosphere and I have already recommended people looking for a new/used vehicle to visit Lauria Hyundai.
Sarah McGibbon, Port Hope
“I really appreciate the salesperson…”
I really appreciate the salesperson. I met him in the showroom in Cobourg, and went to the dealership the following day to meet with him and test drive the car. He was most helpful.
Ann Smith, Port Hope
“…thank you for everything.”
I am very pleased with my vehicle, I have had no problems, the dealership was great, thank you for everything.
Cheryl Hansen, Cobourg
“I have already recommended…”
My sales rep was very polite, informative and very easy to speak to. He talked to the value and benefits of the car and how it would suit my needs. I have already recommended him to family member and a friend who has also just purchased.
Lawrence Ryan, Harwood
“FANTASTIC, EFFICIENT & COURTEOUS SERVICE! THANK YOU!”
Nicole Pulla, Castleton
“Best experience in buying a new car”
Marsha Radlo, Cobourg
“Love my new car”
I was greeted with a person who was willing to answer any questions about the vehicle that we were looking at. I did not purchase one at the time but then did contact the salesman a few weeks later and was able to have everything done over the phone. He was willing to have everything completed for me to pick up my new vehicle when I came down to visit next. He was great and had a lot of information to give me. I was very satisfied. I love my new car.
Angela Dudley, Nepean
Donald Compton, Port Hope
“…We’ll be back…”
Dealership was Great! Paul Smith was very courteous and honest. Gabe and Bud were nice to deal with as well. We’ll be back to purchase my Wife’s new vehicles in the near future.
Alex King, Bowmanville
“Professional, kind, knowledgeable, patient, and efficient”
Carol McGhee, Cobourg
“Very Happy with our sales Consultant Paul Smith”
Julia Benson, Warkworth
“Best car buying experience ever…”
Best car buying experience ever, excellent sales staff. Bud and his team made this a very easy transaction.Keep up the good work Lauria Hyundai.
Elden Newcomb, Baltimore
“Carrie was great to deal with!”
Crystal Powell, Bowmanville
“…It is the BEST…”
My Wife and I continue to be amazed at the professional and friendly experiences we have with the Port Hope dealership. It is the BEST dealership we have dealt with.
Carl Trieshmann, Peterborough
“I have purchased 6 vehicles from the Lauria Family…”
I have purchased 6 vehicles from the Lauria Family. 2 GMC Sierra’s, 1 Pontiac Grand Prix, 2 Sunfire’s, and now a 2011 Hyundai Sonata. I had already decided that I had purchased my last GM vehicle and was nervous about buying from someone other than Lauria’s. I was so happy when I heard that they were becoming a Hyundai dealer. It meant I could buy a great vehicle and continue to deal with the familiar faces I have come to trust!
Mark Klein, Port Hope
“…I trust and recommend them to anyone…”
My daughter just purchased her first car. Thank you to Jason Atkinson and the rest of the staff at Lauria Motor Sales for the terrific service they provided her. I accompanied her because of bad experiences that I have had in the past at another dealership. These people are different. I trust and recommend them to anyone. By the way, she LOVES her new Hyundai Accent!
John Bailey, Baltimore
“…A friend recommended Lauria Hyundai…”
We visited 6 dealerships before in the area and had grown increasingly frustrated. A friend recommended Lauria Hyundai. We were unfamiliar with Hyundai at the time and did not know what to expect. The entire team at Lauria Hyundai bent over backwards for us. They were patient with us while we explored the different models available from Hyundai and the process was simple. We love our new 2010 Santa Fe and our new dealer.
Robert & Evelyn Baker, Peterborough
“My purchasing decision was one of the best I ever had…”
I have already driven over 1,500Km in my new Hyundai Genesis sedan (Technology package) in less than a week and I can’t wait to tell you what I think about the car. I have been driving for over 45 years, own more than a dozen cars and driven over 2 million Km in that period of time and never enjoyed driving a car so much.
I have owned 3 Hyundai cars (Stellar and 2 Sonatas) in the late 80’s and early 90’s and thought back then that they were the best cars money can buy. The cars served me very well with no problems whatsoever, but I ended up going back to Toyota for one reason or another (96, 03, 07 Camry). I also owned a 2000 BMW 328 which I enjoyed driving very much but found it too expensive and sold it after a year.
When I bought my 2007 Camry V6 SE, I was certain that this would be my last car, but after test driving the Genesis 2009 last week, I quickly became a convert and realized again that Hyundai was the best kept secret in the industry and by far the best car money can buy. I would compare this car with a high end BMW 5 series or Mercedes which I could get for about $25,000 more than I paid for my Genesis.
The workmanship and attention to details is second to none. The technology package is a must have, the ride (Comfort, quietness and power) is amazing. The sound system (17 Speakers, 500Watts) is out of this world.
This is clearly a dream car that everybody should look at and test drive before considering anything else.
My purchasing experience was also one of the best I ever had. Carrie was extremely professional and very personable, she allowed me to take the car for a couple of hours with no pressure and no strings attached, and gave me all the financial details that I needed to make a wise decision, and as they say the rest is history.
So Congratulations “Lauria” in becoming a Hyundai dealership and I would like to wish you enormous success.
A re-converted Hyundai Owner
Yves Coderre,Port Hope
“…The service staff are amazing….”
After having my vehicle only 2 weeks, I brought in my Santa Fe for service to repair a condensation build up in my tail light. within 5 minutes, I had the problem seen by service technician and they tried to repair but opted for a more efficient option of replacing the light. i was out the door within 15 minutes and had an appointment for the soonest time once the part had been ordered. THE SERVICE STAFF AT LAURIA HYUNDAI ARE AMAZING AS WELL AS THE SALES & SUPPORT STAFF! THIS IS MY THIRD VEHICLE PURCHASE FROM THE LAURIA DEALERSHIP IN MY LIFE TIME AND MAY NOT BE MY LAST 🙂
Kimberly Turpin, Cobourg
“…I will come back….”
Absolutely love the Lauria dealership and the people there. Gabe Sanint is an excellent Salesman. He explains everything to you in detail and does not leave you in the dark with anything. The dealership is friendly, and will answer any questions you have. I will come back for any future vehicles.
Kristin Lowry, Port Hope
“…Keep up the good work…”
DEAR SIR MADAM: The main reason for the purchase was the high gas mileage rating on the car and the great financing. The real kicker for me was finding out that the car has a timing chain instead of a timing belt, not interested in changing timing belts every 100,000kms. previous vehicles had 450,000kms on 2000 Savana van and 350,000kms on 2003 Astro van I need the better mileage of this vehicle and hoping to get the mileage that I did an the previous vehicles. I am looking forward to running this vehicle for a long time. KEEP UP THE GOOD WORK.
Stephen Allen, Bowmanville
“approach of the sales person was outstanding…”
Personal approach of the sales person was outstanding. After showing the vehicle she was not pushy, but standing by to answer any questions.
Robert Limoges, Cobourg
“…made it all come together for me…”
The entire management & staff went to their extreme efforts to satisfy me and made it all come together for me Especially my salesman, Eric Thompson. who gave his 100% and beyond to see that I was happy and satisfied with my purchase and checked with me within 48 hours to see how things were with my new 2012 Elantra Touring. As you already know that I had referred Eric to a friend of mine and she purchased a 2009 Tuscon and by the way, she really likes it. I mentioned to Bud Lauria, if they had a sign I would put it on the bumper saying that they had achieved the President’s Award. I’m glad for them because I was born & raised in Port Hope.
Ronald Gilbert, Odessa
“An excellent overall experience…”
An excellent overall experience. I felt Lauria Hyundai valued my business and went the extra mile for me.
Roy Cerlsen, Toronto
“I look forward to dealing with them again…”
Buying from Lauria Hyundai was a great experience. I look forward to dealing with them again in the future. Thanks again for all your help.
Lorelie Kenny, Port Hope
“…I would recommend this dealership and Mike to everyone I know…”
I am probably not the easiest customer to deal with, but I found that Mike took his time to ensure that I was happy with the final deal. He was more than fair with pricing and extremely patient. I would recommend this dealership and Mike to everyone I know.
Glenys Woodcock, Cavan
“…Eric Thompson went above and beyond…”
Eric Thompson went above and beyond to ensure this sale went through successfully. I would return to this dealership based on his level of service alone. The only thing I would recommend to him is to set up bluetooth devices if equipped upon delivery. Overall I am very satisfied with this experience. This is not my first new car or dealership experience (owned over 12vehicles in past 16yrs) but this is the first time I would recommend the sales person and dealership.
Richard Andrus, Port Hope
“…other dealers have lost us as customers…”
Paul was wonderful to deal with. Having never bought a new car before it was easy and a lot of fun. We are a young family and felt welcomed in our questions about financing. Other dealers have lost us as customers do to the fact that we are “young”. We were so happy I sent my mother in and she bought a car too. Thanks again you were a pleasure to deal with Paul.
Darby Philip, Cobourg
“…He still took time out in between clients…”
I have difficulty hooking my phone up to the bluetooth in the car. It is me not the phone! I mentioned it to Gabe Sanint while I was having my car serviced. He was busy attending three clients at the time, but he still took time out in between clients to come out to my car and show me how to operate it. I thought that was very helpful of him to do this for me when he was so busy. It was very much appreciated! I hope I don’t have to bother him again!
Mary Quinlan, Cobourg
I attended numerous different dealerships and Lauria Hyundai was the only dealership that asked if I would like to see or test drive any other model to ensure I knew & was satisfied with what I had test driven & decided to purchase. Excellent experience. The personal care & understanding of my need to adhere to a budget as I am retiring was greatly appreciated. I would recommend this dealership to anyone.
John Richardson, Port Hope
“Eric Thompson was great…”
Eric Thompson was great, he found me a Veloster when no one in the GTA could. I would totally recommend him to my friends and family.
Laura-Anne Male, Mississauga
“…I love my new Santa Fe…”
Just an all round great experience and I love my new Santa Fe.
Lee George, Castleton
“…Greatly appreciated by vacationing travelers…”
I was traveling on vacation, far from home, the throttle body had to be replaced and the dealership took excellent care of the vehicle and we passengers. The vehicle was repaired as promptly as possible and has given no further problems. When you are out of country a small problem can loom large but the dealership assured us that it would be taken care of asap. Greatly appreciated by vacationing travelers.
Marven Harvey, Cobourg
“I found everyone very helpful at Lauria…”
I found everyone very helpful at Lauria, I’m a recent widow and they all where so kind, considerate, helpful, I was so grateful for the kind consideration towards me. They tuned up my vehicle (Sonata) and did a necessary alignment, I feel very safe, confident at letting them take care of my car. They also make sure I have my reg. check up on the car scheduled ahead, a big help to me. Thank you.
Bernice Grimshaw, Cobourg
No “Pressure Sales Tactics”. Overall very pleased with the sales experience.
Phillip Walton, Courtice
Great customer service, everyone is super kind and helpful. Salesmen are great listeners, they help you find what you're really looking for! They don't let you settle for less. I am a truly satisfied customer, I highly recommend Derek Etcher!
I have nothing but awesome things to say about the dealership, Most people never take the time to leave positive reviews. Nothing but A+++ from the sales team (Derek) , used sales team and the service folks. I have dealt with most everyone in the dealership over the last 8 years and trust me when i say, won't go anywhere else. When i have a dealership 5 minutes from my door and choose to drive 60 kilometers to this one, then that should speak volumes. Very satisfied customer, twice over on sales, and many times on servicing.
I went into the Lauria Hyundai dealership today, expecting to do battle over the used Sante Fe that I had bought not that long ago.My car had been into the shop for an oil leak repair, when brake and tire issues were brought to my attention. I was quite upset, I was not prepared to have to shell out so much money for work that I felt should not have been needed for a few years yet.I sent several emails to the owner, Bud Lauria, some, not so nice. He always responded graciously and promptly, this should have given me a clue! I met with him and his service manager Aaron today and I was prepared to fight!Bud took the wind out of my sails, by apologizing for ever letting the car off their lot with brakes and tires in that shape in the first place, and if I didn't mind waiting just a little bit longer, they had finished the brakes on my car and were just finishing up putting the new tires on it!!!The day I bought the car was a crazy one and things got missed, that has happened to all of us. I was truly surprised and pleased by Bud Lauria's reaction, he made it right!!Thank you so much for everything, I will be back!!
Fantastic buying experience for my wife and I. After being completely mistreated by the dealership in Bowmanville we reached out to Derek Etcher and his level of customer service could not have been higher! He searched the entire province for the exact vehicle we wanted and brought it in from Kitchener. He even drove a lender car to our house while we were waiting for the car to be brought to the dealership. Derek was very friendly, professional and transparent throughout the entire process. I canl not recommended Lauria Hyundai or Derek Etcher enough to first time or return Hyundai owners.
After a very distasteful experience at Clarington Hyundai, I decided to try my luck in Port Hope. Within minutes of entering the showroom I knew I made the right choice! Derek Etcher was my sales representative, if anyone is looking for a vehicle please contact him! Honesty, integrity and genuine care for customer service are hard qualities to find these days but I found it at Lauria Hyundai. As a three time Hyundai owner I can comfortably say this is the BEST dealership! Thank you all
Very pleased with our recent experience!
Professional communication is the most important factor in building healthy business relationships. Why? Even in the purchase of a car we suffer from information overload. For this reason building trust and integrity is most important. In a way, “how we do what we do is more important than what we do.” My experience with LAURIA HYUNDA exceeded our expectations. Mr. Gabe Sanint, the sales managers spared no affords to locate and source a care with the features we required. My wife, who is a perfectionist and hard to impress, was most impressed by the knowledge, skill and communication skills of our sales rep Dion Fleury. I truly appreciated his responsiveness and attention to details. I will most CERTENENELY connect with them for my next car.
I just made my first car purchase and so happy I chose this company. They were prompt in answering all my questions and did their best to find me a car for my lifestyle. Yvonne was pleasant and organised. The building was clean and all staff were kind and courteous. Highly recommend if looking for a car to go Lauria Hyundai.
The entire purchasing experience with Philip at Lauria Hyundai was both rewarding and painless. Our new vehicle was delivered on time with all modifications taken care of to the letter.I would totally recommend Philip McLelland and Lauria Hyundai to anyone in the Port Hope area looking for a change in vehicle!
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